Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Identity Information: Full name, verified identity credentials, email address
• Contact Information: Phone number, physical address
• Professional Information: Career field, work experience, education
• Skills and Qualifications: Certifications, competencies, assessments
• Documents: Educational transcripts, certificates, profile photos

Automatically Collected Information

We automatically collect certain information when you use our Platform:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Session information (login times, device sessions)
• Assessment results and performance data

2. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Verify your identity and qualifications
• Conduct assessments and evaluations
• Match you with relevant opportunities
• Communicate with you about our services
• Ensure platform security and prevent fraud
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share your information
• Service Providers: With trusted third parties who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and updates
• Employee training on data protection
• Incident response procedures

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain accurate records

When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

Under applicable international and local data protection laws (including POPIA and GDPR), you have the right to:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your information
• Restriction: Request restriction of processing

7. Cookies and Tracking

We use cookies and similar technologies to remember your preferences, analyze platform usage, and ensure security. Cookies are small text files stored on your device that help us provide a seamless experience.

7.1 Types of Cookies We Use

7.2 Managing Your Preferences

You can adjust your cookie settings at any time through our cookie consent tool or your browser settings. Note that disabling essential cookies may impact your ability to use certain features.

8. International Transfers

Your information may be transferred to and processed in countries globally. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including GDPR standards for cross-border transfers.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.